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To succeed, you.............. (Crier) or ........ (hausser le ton). You ............. (rester calme) and .......... (faire des suggestions).
If you .......... (perdre son sang-froid), you ................ (s’excuser).
Finally, when you managed to get what you wanted, you .............. (remercier)
To succeed, you.............. (Crier) or ........ (hausser le ton). You ............. (rester calme) and .......... (faire des suggestions).
If you .......... (perdre son sang-froid), you ................ (s’excuser).
Finally, when you managed to get what you wanted, you .............. (remercier)
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you raise the tone
you stay calm
and make suggestions
If you lose jour cold-blood, you apologize
you thank