Read the following paragraph and try to guess the meaning of the word zaps. Zaps have become essential tools for all professional. they have made it possible to communicate much faster and more effectivevely over long distances. one results of this has been that more and more people are now able to work from home instead of travelling to work. -Ranswer the questions below about the text. A) The personal pronoun of the subject underlined refens to? B) The demostrative pronoun "this" refens to?